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How rtb77 Handles Your Personal Data

This privacy policy explains what data we collect when you open an account, make a deposit via DANA, OVO or GoPay, or contact our support team — and exactly how we use, store and protect it.

Account data protectionDANA, OVO, GoPay wallet privacyNo data sold to third partiesSecure session handlingYour right to request data access

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PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to review, update or delete data we hold on your account, our support team handles privacy requests directly. Submit your request through live chat, email or the in-account help form and we will confirm receipt and respond within the timeframe required under applicable rules. Have your account wallet reference ready so we can verify your identity before processing any data request.

Live Chat Open live chat from your account dashboard to submit a data request or ask about how your DANA, OVO or GoPay details are stored. A support agent will pick it up.

Email Support Send a written privacy request to our support email address. Include your registered account name and wallet type — DANA, OVO or GoPay — so we can verify and process it.

In-Account Help Form The help form inside your account settings lets you raise a privacy query without leaving the platform. We log the submission and reply through your account message centre.

What We Collect and Why We Collect It

rtb77 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you register, we collect your name, contact details and the account credentials you set. When you transact through DANA, OVO or GoPay, we log the wallet reference and transaction amount — never your full e-wallet PIN or password. Device identifiers and session data are collected

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automatically to keep your account secure and to detect unusual login patterns; for example, if your account is opened from Depok and then shows a login attempt from an unrecognised device, we flag it for your protection. We also collect the pages you browse within the
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lobby so we can load what you use most quickly on your next session. Data is processed to fulfil your account contract with us, to handle payment verification, and to respond to support requests. We do not sell your personal data to marketing companies. Where we
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share data with payment processors — such as the infrastructure that handles DANA, OVO or GoPay transfers — those processors are bound by the same data-handling obligations we follow. This policy applies to all account holders in eligible regions where local law permits access to our
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platform.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA HANDLING PRACTICES

How We Protect and Manage Your Account Data

We apply SSL encryption to every connection between your device and our servers, which means your account credentials and wallet data travel encrypted at all times. Retention, cookies, and your rights to access or erase your data are all covered in the sections below — because knowing what happens to your information should never require a support ticket.

Encryption on Every Session

SSL encryption wraps all data in transit — login credentials, wallet references from DANA, OVO or GoPay, and account settings — so nothing travels in plain text between your device and our servers.

Cookie Use and Control

We use session cookies to keep you logged in and functional cookies to remember your lobby preferences. You can clear these via your browser settings at any time without affecting your account balance.

Data Retention Period

Account and transaction records are retained for as long as your account is active and for a legally required period after closure. We do not keep data beyond what processing and compliance obligations demand.

Your Right to Access or Erase

You can request a copy of the data we hold on you or ask us to delete it, subject to any legal retention requirements. Contact support through live chat or email to start that process.

Common Questions About Your Privacy on rtb77

These are the questions we hear most often about how your data is handled. If yours isn't here, live chat or the in-account help form will get you a direct answer from our support team.

We collect your name, email address, contact number and the credentials you create. When you deposit, we log a wallet reference from DANA, OVO or GoPay — not your PIN.

We do not sell your data. We share transaction references with payment processors — such as those handling DANA or OVO transfers — only as needed to complete your deposit or withdrawal.

Send a request via live chat or the support email with your registered account name and wallet type. We verify your identity first, then provide your data summary within the applicable timeframe.

Yes. Submit a deletion request through support. We will erase what we can; some records must be kept for the legally required retention period before full deletion is possible.

Session cookies keep your login active and functional cookies remember your lobby settings. You can clear or block cookies via your browser, though some account features may not work correctly without them.

We store only the wallet reference and transaction record, never your e-wallet password or PIN. All data is encrypted in transit using SSL and access to account records is restricted to authorised personnel only.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoFootball Handicap Guide InfoFAQ

How rtb77 Handles Your Personal Data

Reach Us About Your Privacy Rights

How We Protect and Manage Your Account Data

Encryption on Every Session

Cookie Use and Control

Data Retention Period

Your Right to Access or Erase

Common Questions About Your Privacy on rtb77

01 What personal data does rtb77 collect when I open an account?

02 Does rtb77 share my data with third parties?

03 How do I request access to the data rtb77 holds on my account?

04 Can I ask rtb77 to delete my account data?

05 Why does rtb77 use cookies and can I turn them off?

06 How does rtb77 protect my DANA, OVO or GoPay wallet information?

Privacy Policy

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