Reference

Understand the Terms Before You Start

These Terms & Conditions set out what rtb77 expects from you and what you can expect from us — covering account creation, wallet transactions via DANA, OVO, and GoPay, and how disputes are handled.

Account eligibility rulesDANA, OVO, GoPay payment termsWithdrawal & verification conditionsAccount suspension policyJurisdiction & access limits

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What These Terms Cover and How They Apply

rtb77 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By opening an account on rtb77, you confirm that you have read, understood, and agreed to these Terms & Conditions in full. These terms govern every action on your account — deposits sent via DANA, OVO, or GoPay; withdrawal requests; game participation; and how we handle

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account disputes or closures. We may update these terms periodically, and continued use of your account after any change means you accept the revised version. It is your responsibility to check this page for updates. We do not accept accounts from regions where access is restricted
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by local law, and any account found to be in breach of eligibility rules may be suspended without prior notice. Transaction records tied to your DANA, OVO, or GoPay wallet are used to verify deposit and withdrawal activity — this is a standard step, not an
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optional one. If a payment is flagged for review, we will contact you through the registered account details before any funds are moved or withheld. Players in Depok and across Indonesia are subject to the same terms; no region-specific exceptions apply within the platform. For any
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clause you are uncertain about, reach out via our support channel before continuing.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

TERMS CONTACT PATHS

Reach Us About Any Terms Question

If a specific clause is unclear or you want to raise a terms-related concern, our support team handles account and policy queries directly. You do not need to interpret these terms alone — contact us through any of the channels below and we will walk you through the relevant section.

Team online

Live Chat

Open the chat window from your account dashboard to ask about a specific clause or flag a terms concern. Available during active support hours.

Email Support

Send a written query to our support address for a documented response on account terms, wallet conditions, or suspension queries.

Account Help Centre

Browse the Help Centre from your account page for quick answers on common terms questions around DANA, OVO, and GoPay transactions.

HOW WE HANDLE THIS

Account Security and Terms Compliance at rtb77

Our approach to account security and policy compliance is built around clear, consistent rules. We keep your wallet data — whether linked to DANA, OVO, or GoPay — secured and used only for verifying the transactions you initiate. Here is how we manage the key areas covered by these Terms & Conditions.

Data Handling

Account data and wallet details are stored securely and used only for verifying your identity and processing transactions. We do not share your data with unrelated third parties.

Account Security

Each login is protected by OTP verification sent to your registered contact. If unusual activity is detected, we suspend access until you re-verify through the standard account recovery path.

Retention and Deletion

We retain account records for as long as required under applicable rules. If you request account closure, we will confirm what data is retained and for how long before processing.

Requesting Changes

To update your registered wallet, contact details, or request a data review, submit a request through live chat or email with your account ID and the specific change needed.

Common Questions About Our Terms

These are the questions we get most often about account rules, wallet conditions, and how our Terms & Conditions are applied. If yours is not listed here, contact support directly.

Yes. Completing the account registration process means you have accepted these terms in full. You should read them before submitting your details.

We may update these terms at any time. We aim to notify you of significant changes, but continued account use after an update counts as acceptance of the revised terms.

We will contact you using your registered account details before taking any action. Flagged transactions are reviewed manually; funds are not forfeited without prior communication.

Yes. Accounts that breach eligibility rules, provide false registration details, or are used from restricted regions may be suspended or closed under the terms you accepted.

Submit a written request via email or live chat with your account ID. We will confirm what data we hold, what is retained under applicable rules, and the timeline for any deletion.

The same account terms apply regardless of which wallet you use. Individual transaction conditions — such as minimum amounts — are shown in the cashier section at the time of the transaction.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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Understand the Terms Before You Start

Reach Us About Any Terms Question

Live Chat

Email Support

Account Help Centre

Account Security and Terms Compliance at rtb77

Data Handling

Account Security

Retention and Deletion

Requesting Changes

Common Questions About Our Terms

01 Do I need to accept the Terms & Conditions to open an account?

02 Can the Terms & Conditions change after I open my account?

03 What happens if my DANA or OVO deposit is flagged for review?

04 Can my account be closed for breaching the Terms & Conditions?

05 How do I request a copy of my account data or ask for it to be deleted?

06 Are there separate terms for GoPay withdrawals versus DANA deposits?

Terms & Conditions

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